2009 FLORIDA NATIONAL DENTAL CONVENTION
Convention dates: June 18, 19, and 20, 2009
Frequently Asked Questions

How can I register?

You can register for FNDC in one of two ways:

1) Online – Online registration is easy, convenient and recommended if you are paying by credit card (Visa, MC & Diners Club only).

2) U.S. Mail – Mail-in registrations must be submitted using an official FNDC pre-registration form. Forms must be filled out completely and form of payment (check, money order, or credit card information) must be enclosed. Pre-registration forms can be found in the FNDC registration brochure or on the registration section of the FNDC website. Registration forms should be mailed to:

Florida National Dental Convention
c/o QMS Services, Inc.
6840 Meadowridge Court
Alpharetta , GA 30005
The last day to mail in registrations is June 3, 2009.
(Fax capability is not available.)

Can I update or add courses to my registration after it has been submitted?

Updates will be accepted after a FNDC registration number has been assigned – you must have this number to add courses or make changes. Registrants can update their registrations to add as many courses as they like. Payment for the additional courses is expected at the time of addition.

What if I need to cancel a course or my registration?

All registration cancellations and/or requests for refunds must be made in writing, and received at the address above, postmarked by May 29, 2009. No cancellation refund requests are honored for any reason after the May 29, 2009 deadline. If badges, course tickets or event tickets are mailed or received, they must be returned to the registration company with the written refund request. If tickets or badges are produced before a refund request is received, a service and handling fee in the amount of the initial registration fee is deducted from the refund amount. Refunds are paid to the individual whose name appears at the top of the check or on the credit card used to pay for the registration. Allow six weeks after the meeting to process refunds.

What if I want to change a course I already registered for?

FNDC course, workshop or event tickets may be transferred by an individual with no penalty prior to June 3. Transfers requested onsite will only be approved for lecture courses. Onsite transfers will not be allowed for any limited seating sessions such as workshops. If an individual wishes to transfer into another lecture course onsite, that individual must pay in full for the new session at the on-site registration fee. That individual must then mail back the ticket for the session not attended with a detailed written refund request. Refunds are paid to the individual whose name appears at the top of the check or on the credit card used to pay for registration. Allow six weeks after the meeting to process refunds.

How can I get my CE credits?

To receive CE credit for course attendance, attendees should present the appropriate course ticket to the room monitor at the entry door for the course.

How can I get a certificate of the CE credits I earn at FNDC?

CE verification is provided for all attendees. Attendees may obtain CE verification at any time immediately after the end of the course and during FNDC hours. Attendees are encouraged to pick up CE verification forms at CE verification stations located around the convention site. There will be a cost to obtain CE verification after the close of FNDC.

What days and hours is the Exhibit Hall open?

Thursday, June 18: 9:00 a.m. – 5:30 p.m.

Friday, June 19: 9:00 a.m. – 5:30 p.m.

Saturday, June 20: 9:00 a.m. – 3:00 p.m.

Will I receive handouts at each course?

In an effort to be more environmentally friendly, we will not provide printed handouts for the courses. In advance of the meeting, we will provide course handout materials online for you. The handouts can be accessed using your registration code via the registration website. These materials can be downloaded and used on your laptop during the sessions (or printed and brought with you to the meeting). Please keep in mind that not all speakers provide us with handouts. We will make all handout information available online for all courses for which we receive materials from the speaker.