Marvin H. Berman, DDS
The Extraordinary Dentist---Why Your Patients Love You C27
Friday, June 13
12:30 PM-3:30 AM
PEDIATRIC DENTISTRY / CE CREDITS 3
AUDIENCE: D A H BA G
Our world today is fraught with uncertainty. People are less trusting, so it requires more effort to win a patient’s confidence and respect. Drilling and filling skills do not necessarily make a successful dentist. The chairside and desk-side manners displayed by the dentist and the staff can make or break a doctor-patient relationship. It’s what you say and how you say it and it’s what you do and how you do it that create an atmosphere of credibility. The world of computerization has further distanced us from our child and adult patients to the extent that the healing touch is almost non-existent in many practices. Utilizing his live action videos and movie clips, Dr. Berman will explore a wide range of office situations, clinical and personal, which will ring all too familiar. Extensive emphasis will be placed on the administration of local anesthesia...the defining moment between dentist and patient. A most entertaining educational experience that will add a new dimension to your professional and personal lives and prompt your patients to say "thank you".