Gaylord Palms Leadership & Training Team
Not the Same Old Drill-Customer Service Training NC10
Friday, June 13
8:30 AM-11:30 AM
PRACTICE MANAGEMENT / NON-CE CREDITS 3
AUDIENCE: D A H BA LT G
Join the Gaylord Palms Leadership and Training team for a fresh look at how you can interact with patients and staff to build your dental practice. You will discover how to drive passion for service Gaylord style, with sneak peeks behind the scenes at Gaylord Palms. The Gaylord Palms' staff have designed this course specifically for dental offices using the concepts that they use when dealing with their hotel guests. Know your patients, care for your patients, and value your patients are the themes of this interaction session delivered in a Gaylord Palms Training Room. All participants will meet in the Emerald Bay Plaza 15 minutes before the course start time to be escorted to the Gaylord "stars only" area. You won’t want to miss it! Know, care for, and value patients - Gaylord style!